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Evidence Guide: TLIF5020A - Manage emergencies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIF5020A - Manage emergencies

What evidence can you provide to prove your understanding of each of the following citeria?

Respond to emergency situations

  1. Emergency and potential emergency situations are promptly identified and assessed and needs are prioritised in accordance with the workplace emergency response plan/procedures
  2. Situations are handled appropriately following emergency
  3. Incident reports are completed accurately in accordance with regulatory and workplace procedures
Emergency and potential emergency situations are promptly identified and assessed and needs are prioritised in accordance with the workplace emergency response plan/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Situations are handled appropriately following emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incident reports are completed accurately in accordance with regulatory and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take required action during an emergency

  1. Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements
  2. Assistance is provided to other staff in conducting an initial survey of the scene of an emergency
  3. Assistance is provided in controlling the site both prior to and following arrival of emergency services
  4. Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions
Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided to other staff in conducting an initial survey of the scene of an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided in controlling the site both prior to and following arrival of emergency services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange follow-on support and assistance

  1. Medical assistance and support is arranged as required in accordance with workplace procedures
  2. First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures
Medical assistance and support is arranged as required in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with staff

  1. Staff and customers are provided with relevant, appropriate and timely advice on emergency situations and instructions to be followed on an ongoing basis
  2. Evacuation procedures for staff/customers are demonstrated and explained in accordance with workplace procedures
  3. Customer service and safety needs arising from emergency situations are identified and acted upon in accordance with regulatory and workplace requirements
Staff and customers are provided with relevant, appropriate and timely advice on emergency situations and instructions to be followed on an ongoing basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evacuation procedures for staff/customers are demonstrated and explained in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customer service and safety needs arising from emergency situations are identified and acted upon in accordance with regulatory and workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian codes of practice, regulations and safeworking systems relevant to the management of emergencies, including the Australian Dangerous Goods Code and any applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the management of emergencies, including the elements of an emergency response plan and first aid procedures where applicable

Focus of operation of work systems, equipment, management and site operating systems for the management of emergencies

Problems that may occur when managing emergencies and appropriate action that can be taken to resolve the problems

Documentation and reporting requirements for the management of emergencies

Hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies, including: handling hot food and equipment; sudden and unexpected movement; infectious and contagious diseases; self-closing doors; sharp objects; syringes and drugs; contact with human and biological waste; fire and explosion; collision; derailment of trains; handling, storage and carriage of dangerous goods and other hazardous substances; and the handling, storage and carriage of explosives

Data collection and analysis techniques required when managing emergencies

Required skills:

Communicate effectively with others when managing emergency situations

Read and interpret instructions, procedures, information and signs relevant to the management of emergency situations

Interpret and follow operational instructions and prioritise work

Conduct interviews and take statements

Complete documentation related to the management of emergency situations

Prepare reports and recommendations

Operate electronic communication equipment to required protocol

Work collaboratively with others when managing emergency situations

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when managing emergency situations in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated developments that may occur when managing emergency situations

Follow emergency response plan and procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during emergency situations

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and use relevant computer/communication/office equipment required when managing emergencies

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

in a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

limited or restricted spaces

exposed conditions

controlled or open environments

Emergency situations may include:

chemical spills

fires

bomb threats

derailments

customer emergency

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movements of equipment, goods, materials and vehicular traffic

Consultative processes may involve:

other employees, supervisors and managers

affected customers

official representatives

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Information/documents may include:

relevant regulatory and/or code requirements for the management of emergencies

workplace procedures and policies for the management of emergencies including emergency response plan where applicable

Australian and international regulations and codes of practice for the transport of dangerous goods and hazardous substances, including the ADG Code and Railways of Australia Code of Practices and Conditions for the Carriage of Dangerous Goods

operations manuals, job specifications and induction documentation including first aid manual

manufacturers specifications for equipment

dangerous goods declarations and material safety data sheets (where applicable)

award, enterprise bargaining agreement, and other industrial arrangements

relevant Australian standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant state/territory regulations, codes of practice and safeworking system requirements for management of emergencies

the Code of Practice for the Defined Interstate Rail Network in situations where emergencies occur on that network

Australian and international regulations and codes of practice for the transport of dangerous goods and hazardous substances, including:

Australian and International Dangerous Goods Codes

Australian and International Explosives Codes

Railways of Australia Code of Practices and Conditions for the Carriage of Dangerous Goods

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

workers compensation regulations